Shipping policy
TEN4 Shipping Policy
At TEN4, we strive to provide you with the best shopping experience. To ensure transparency and clarity, we've outlined our shipping policy below:
Processing Time
- All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
Shipping Time
- We aim to deliver your order within 2-6 business days from the date of order processing. Please note that shipping times may vary due to circumstances beyond our control, such as customs delays or carrier issues.
Shipping Rates
- Shipping rates are calculated at checkout based on the destination and the weight of your order. You will be able to see the total shipping cost before finalizing your purchase.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.
Customs, Duties, and Taxes
- TEN4 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged or Lost Packages
- If your package is lost or damaged in transit, please contact us immediately at (360) 519-9418 or email us at tenfour10.4online@gmail.com . We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
- If you have any questions about our shipping policy, please feel free to contact us at (360) 519-9418. Our customer service team is here to assist you.
Thank you for shopping with TEN4. We appreciate your business and look forward to serving you again.
